:root{--v:#00A651;--ve:#00873F;--vc:#E6F6EC;--la:#F58220;--lc:#FEF0E3;--g:#2B303B;--c:#5F6672;--cc:#F2F3F5;--li:#D5D8DD;--r:#CE181E;--rc:#FBE7E8;--fundo:#F7F8FA;--card:#fff}
@media (prefers-color-scheme:dark){:root{--g:#E8EAED;--c:#A9AFB8;--cc:#2A2F38;--li:#3A404B;--fundo:#171A1F;--card:#20242B;--vc:#123A25;--lc:#3A2A17;--rc:#3B1A1C}}
*{box-sizing:border-box;margin:0;padding:0}
body{font-family:Montserrat,Arial,sans-serif;background:var(--fundo);color:var(--g);font-size:14px}
button{font-family:inherit;cursor:pointer}
input,select{font-family:inherit;font-size:14px;color:var(--g);background:var(--card);border:1px solid var(--li);border-radius:8px;padding:10px 12px;width:100%}
input:focus,select:focus{outline:2px solid var(--v);border-color:transparent}
a{color:var(--ve)}
.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;background:var(--la);color:#fff;font-weight:700;border:none;border-radius:9px;padding:10px 18px;font-size:13px}
.btn.sec{background:var(--card);color:var(--g);border:1px solid var(--li)}
.btn.sm{padding:6px 11px;font-size:12px}
.btn:disabled{opacity:.6;cursor:default}
.erro{color:var(--r);font-size:12.5px;min-height:18px;margin-top:8px}
.ok{color:var(--ve)}
.nota{font-size:11.5px;color:var(--c)}
.lbl{font-size:11px;font-weight:700;color:var(--c);margin:12px 0 5px;text-transform:uppercase;letter-spacing:.4px}

/* entrada */
.entrada{min-height:100vh;display:flex;align-items:center;justify-content:center;gap:60px;padding:24px;background:linear-gradient(135deg,#00A651 0%,#00873F 55%,#2B303B 100%)}
.entrada .marca{color:#fff;max-width:420px}
.entrada .marca .eb{font-weight:800;letter-spacing:1px;font-size:14px;opacity:.9}
.entrada .marca h1{font-size:40px;font-weight:800;margin:8px 0 12px}
.entrada .marca p{font-size:15px;line-height:1.55;opacity:.92}
.rostos{display:flex;gap:6px;margin-top:22px;flex-wrap:wrap}
.rosto{width:42px;height:42px;border-radius:50%;background-color:#3A3540;background-size:300% auto;background-position:50% 11%;border:2px solid #fff;flex:none}
.rosto.hive{background-size:330% auto;background-position:48% 12%}
.cartao{background:var(--card);border-radius:14px;padding:30px;width:400px;max-width:100%;box-shadow:0 20px 50px rgba(0,0,0,.25)}
.cartao h2{font-size:20px;font-weight:800}
.cartao .sub{color:var(--c);font-size:12.5px;margin:4px 0 6px}
.cartao .btn{width:100%;margin-top:18px}
.cartao .links{display:flex;justify-content:space-between;margin-top:14px;font-size:12px}
.codigo{letter-spacing:10px;font-size:22px;text-align:center;font-weight:800}
@media (max-width:860px){.entrada{flex-direction:column;gap:24px}.entrada .marca h1{font-size:30px}}

/* aplicação */
.topo{background:linear-gradient(90deg,#00A651,#00873F);color:#fff;height:58px;display:flex;align-items:center;padding:0 22px;gap:16px}
.topo.interno{background:linear-gradient(90deg,#2B303B,#3A414E)}
.topo .logo{font-weight:800;font-size:16px;letter-spacing:.5px}
.topo .logo span{font-weight:400;opacity:.85}
.topo .pilula{background:rgba(255,255,255,.18);padding:6px 12px;border-radius:16px;font-size:12px}
.topo .esp{flex:1}
.topo .quem{font-size:12px;text-align:right;line-height:1.3}
.topo .quem .nota{color:rgba(255,255,255,.85)}
.topo button{background:rgba(255,255,255,.18);color:#fff;border:none;border-radius:8px;padding:7px 12px;font-size:12px;font-weight:600}
.corpo{display:flex;min-height:calc(100vh - 58px)}
.lado{width:210px;background:var(--card);border-right:1px solid var(--li);padding:16px 10px;flex:none}
.lado h6{font-size:10px;color:var(--c);letter-spacing:1px;margin:14px 12px 6px;font-weight:700}
.lado a{display:block;padding:9px 12px;border-radius:8px;color:var(--g);text-decoration:none;margin-bottom:2px;font-size:13px}
.lado a.on{background:var(--vc);color:var(--ve);font-weight:700}
.principal{flex:1;padding:22px 26px;min-width:0}
.principal h1{font-size:21px;font-weight:800}
.principal .sub{color:var(--c);font-size:12.5px;margin:4px 0 16px}
.linha{display:flex;gap:14px;flex-wrap:wrap}
.card{background:var(--card);border:1px solid var(--li);border-radius:12px;padding:14px 16px}
.kpi{flex:1;min-width:180px}
.kpi .l{font-size:11px;color:var(--c);font-weight:600;display:flex;justify-content:space-between}
.tag{font-size:9.5px;background:var(--cc);color:var(--c);padding:2px 7px;border-radius:9px;font-weight:600}
.kpi .n{font-size:26px;font-weight:800;margin:6px 0 2px}
table{width:100%;border-collapse:collapse;font-size:12.5px}
th{text-align:left;font-size:10.5px;color:var(--c);font-weight:700;padding:8px 10px;border-bottom:1px solid var(--li);text-transform:uppercase;letter-spacing:.4px}
td{padding:9px 10px;border-bottom:1px solid var(--cc)}
.pill{font-size:10.5px;padding:3px 9px;border-radius:10px;font-weight:700;display:inline-block;background:var(--cc);color:var(--c)}
.pill.v{background:var(--vc);color:var(--ve)}.pill.r{background:var(--rc);color:var(--r)}
.form{display:grid;grid-template-columns:repeat(4,1fr) auto;gap:10px;align-items:end}
.form .lbl{margin-top:0}
.squad{display:grid;grid-template-columns:repeat(auto-fill,minmax(150px,1fr));gap:10px;margin-top:14px}
.squad .card{display:flex;gap:10px;align-items:center}
.squad b{display:block;font-size:13px}
.aviso{border-left:4px solid var(--la);background:var(--lc);padding:10px 14px;border-radius:8px;font-size:12.5px;margin-top:16px}
@media (max-width:760px){.lado{display:none}.form{grid-template-columns:1fr}.principal{padding:16px}}
.colar{display:flex;gap:6px;align-items:center}.colar input{width:220px;padding:6px 9px;font-size:12px}.acoes{display:flex;gap:6px;align-items:center;flex-wrap:wrap}
.kpi .n.menor{font-size:18px;word-break:break-all}

/* conversa */
.tela-conversa{display:flex;gap:16px;height:calc(100vh - 58px - 44px)}
.conversas{width:220px;flex:none;display:flex;flex-direction:column;gap:4px;overflow-y:auto}
.conversas .btn{margin-bottom:8px}
.conversas a{display:block;padding:8px 10px;border-radius:8px;font-size:12.5px;color:var(--g);text-decoration:none;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.conversas a.on,.conversas a:hover{background:var(--vc)}
.area-conversa{flex:1;display:flex;flex-direction:column;min-width:0}
.fio{flex:1;overflow-y:auto;padding:4px 4px 12px;display:flex;flex-direction:column;gap:14px}
.msg{display:flex;gap:10px;max-width:880px}
.msg.usuario{align-self:flex-end}
.msg.usuario .card{background:var(--v);color:#fff;border:none}
.msg .rosto{width:38px;height:38px}
.corpo-msg{flex:1;min-width:0}
.quem-msg{font-weight:700;font-size:13px;margin-bottom:4px}
.rodape-msg{display:flex;justify-content:space-between;align-items:center;gap:10px;margin-top:10px;padding-top:8px;border-top:1px solid var(--cc);font-size:11px;color:var(--c)}
.rodape-msg .notas{display:flex;gap:6px}
.md p{margin:0 0 8px;line-height:1.55}.md ul,.md ol{margin:0 0 8px 20px;line-height:1.55}.md h3,.md h4,.md h5,.md h6{margin:10px 0 6px;font-size:14px}
.md table{margin:6px 0 10px}.md code{background:var(--cc);padding:1px 5px;border-radius:4px;font-size:12px}.md hr{border:none;border-top:1px solid var(--li);margin:10px 0}
.entrada-msg{display:flex;gap:10px;align-items:flex-end;margin-top:8px}
.entrada-msg textarea{flex:1;font-family:inherit;font-size:14px;color:var(--g);background:var(--card);border:1px solid var(--li);border-radius:10px;padding:10px 12px;resize:vertical}
.vazio{margin:auto;text-align:center;width:100%;max-width:820px}.vazio h2{font-size:19px;margin-bottom:14px}
.atalhos{display:grid;grid-template-columns:repeat(auto-fill,minmax(230px,1fr));gap:10px;text-align:left}
.atalho{display:flex;gap:10px;align-items:center;background:var(--card);border:1px solid var(--li);border-radius:12px;padding:10px;font-size:12px;color:var(--g);text-align:left}
.atalho:hover{border-color:var(--v)}
.confirma .btn{margin-top:8px}.erro-caixa{border-color:var(--r);background:var(--rc)}
@media (max-width:760px){.conversas{display:none}.tela-conversa{height:calc(100vh - 58px - 32px)}}

/* entregáveis */
.cartao-entregavel{display:flex;justify-content:space-between;align-items:center;gap:10px;margin-top:8px;padding:8px 12px;border:1px solid var(--li);border-radius:10px;background:var(--card);font-size:12.5px}
.salvar-como{display:flex;gap:6px;align-items:center;margin-top:6px;flex-wrap:wrap}
.salvar-como select,select.sm{width:auto;padding:5px 8px;font-size:12px}
.filtros{display:flex;gap:8px;margin-bottom:10px}.filtros input{flex:2}.filtros select{flex:1}
.tabs span{cursor:pointer}
.biblioteca{display:flex;gap:16px;align-items:flex-start}
.lista-entregaveis{flex:1.5;min-width:0;padding:4px 6px}
.previa{flex:1;min-width:0;position:sticky;top:10px;max-height:calc(100vh - 90px);overflow-y:auto}
.previa h3{font-size:16px;margin:4px 0 2px}
.corpo-previa{background:var(--cc);border-radius:8px;padding:10px 12px;margin:10px 0;max-height:320px;overflow-y:auto;font-size:12.5px}
.linha-acoes{display:flex;gap:6px;align-items:center;flex-wrap:wrap;margin:6px 0}
.linha-acoes input{width:160px;padding:6px 9px;font-size:12px}.linha-acoes select{width:auto;padding:6px 9px;font-size:12px}
tr.clicavel{cursor:pointer}tr.clicavel:hover td{background:var(--vc)}tr.sel td{background:var(--vc)}
.quem-linha{display:flex;gap:6px;align-items:center}.quem-linha .rosto{width:24px;height:24px;border-width:1px}
@media (max-width:900px){.biblioteca{flex-direction:column}.previa{position:static;max-height:none}}
.tabs{display:flex;gap:4px;border-bottom:1px solid var(--li);margin-bottom:12px}
.tabs span{padding:8px 14px;font-size:12.5px;color:var(--c);font-weight:600;cursor:pointer}
.tabs span.on{color:var(--ve);border-bottom:3px solid var(--v)}
.corpo-previa{overflow-x:auto}.corpo-previa table{font-size:11px}.corpo-previa td,.corpo-previa th{padding:5px 6px}
.lista-entregaveis td .pill{white-space:nowrap}

/* etapa 0.6: rotinas, avisos, créditos, especialista */
.sino{position:relative;color:#fff;text-decoration:none;font-size:18px;padding:4px 8px}
.sino .contador{position:absolute;top:-2px;right:-2px;background:var(--la);color:#fff;font-size:10px;font-weight:800;border-radius:9px;padding:1px 6px}
a.card{text-decoration:none;color:var(--g)}a.card:hover{border-color:var(--v)}
.squad .card.fora{opacity:.55}
.kpi.link{display:block}
.barra{height:8px;background:var(--cc);border-radius:5px;overflow:hidden;margin-top:6px;min-width:80px}
.barra .cheio{height:100%;background:var(--v)}.barra.alta .cheio{background:var(--la)}.barra.cheia .cheio{background:var(--r)}
tr.apagada td{opacity:.7}
input.hora{width:96px;padding:4px 6px;font-size:12px;margin-top:4px}
input.curto{width:110px;padding:5px 8px;font-size:12px}
.form-rotina textarea{width:100%;font-family:inherit;font-size:14px;color:var(--g);background:var(--card);border:1px solid var(--li);border-radius:8px;padding:10px 12px}
.form-rotina .btn{margin-top:12px}
.grade2{display:grid;grid-template-columns:1fr 1fr;gap:12px;margin:10px 0}
.grade4{display:grid;grid-template-columns:repeat(5,1fr);gap:10px;align-items:end}
.dias{display:flex;gap:4px;flex-wrap:wrap;align-items:center}.dias input{width:70px}
.dia{cursor:pointer;font-size:11px;font-weight:700;padding:6px 8px;border-radius:7px;border:1px solid var(--li);color:var(--c);user-select:none}
.dia.on{background:var(--v);border-color:var(--v);color:#fff}
.avisos{display:flex;flex-direction:column;gap:8px}
.lista-avisos{flex:1.5;min-width:0}
.aviso-item{display:block}.aviso-item.novo{border-left:4px solid var(--la)}
.aviso-item .nota{margin-top:4px}
.pref{display:flex;gap:8px;align-items:center;font-size:13px;padding:6px 0}
input.caixa{width:16px;height:16px;padding:0;accent-color:#00A651}
.marcas{display:grid;grid-template-columns:repeat(auto-fill,minmax(150px,1fr));gap:4px 12px;margin-bottom:8px}
.marcas .rosto{width:26px;height:26px;border-width:1px}
.cabeca-esp{display:flex;gap:16px;align-items:center;margin-bottom:14px}.cabeca-esp .rosto{width:72px;height:72px}
.cabeca-esp .sub{margin:2px 0 6px}
ul.lista{margin:0 0 0 18px;line-height:1.6;font-size:13px}
.card p{line-height:1.55;font-size:13px}
.card.destaque{border-color:var(--v);background:var(--vc)}
.principal > .card{margin-top:12px}
@media (max-width:760px){.grade2,.grade4{grid-template-columns:1fr}}
a.btn{text-decoration:none}

/* etapa 0.7 */
.grade-catalogo{display:grid;grid-template-columns:repeat(auto-fill,minmax(260px,1fr));gap:10px;margin:8px 0 14px}
.item-catalogo{display:flex;flex-direction:column;gap:6px}.item-catalogo input{padding:6px 9px;font-size:12px}.item-catalogo .btn{align-self:flex-start}
.item-catalogo.fora{opacity:.7}
.rostos-etapas{display:flex;gap:2px}.rostos-etapas .rosto{width:26px;height:26px;border-width:1px}
.grade-painel{display:grid;grid-template-columns:repeat(auto-fill,minmax(320px,1fr));gap:12px;margin:10px 0}
.cartao-painel{display:flex;flex-direction:column;gap:6px}
.corpo-cartao{background:var(--cc);border-radius:8px;padding:8px 10px;max-height:260px;overflow:auto;font-size:12px}
.corpo-cartao table{font-size:11px}
textarea{font-family:inherit;font-size:14px;color:var(--g);background:var(--card);border:1px solid var(--li);border-radius:8px;padding:10px 12px;width:100%}
.kpi.mini{min-width:120px}

/* etapa 0.8 */
.fio-chamado{display:flex;flex-direction:column;gap:8px;margin:12px 0}
.msg-chamado{max-width:760px;white-space:pre-wrap}.msg-chamado.suporte{border-left:4px solid var(--v)}.msg-chamado.cliente{border-left:4px solid var(--la)}
.artigo h3{margin:16px 0 6px;font-size:15px}.artigo .sub{margin-bottom:6px}
a.fonte{display:inline-block;margin-right:10px}